(Internal/External)
CICS is a not-for-profit organization and registered charity with a mission to empower newcomers in settling and integrating as contributing members of Canadian society through diverse, professional and innovative programs and services. We work to enable newcomers to fully integrate, participate and contribute to all spheres of Canadian society. Our success stems from our workforce culture bound by three core values: Compassion, Inclusion and Collaboration.
Ref: # 29-23 / Manager
Job Title: Project Manager (Contract position, 48 weeks)
Team/Unit: Community Services
Location: IRC
Hours: 35 hours per week; may work irregular hours, including evenings, Saturdays and some holidays
Salary: Commensurate with experience
Summary of the Position / Nature and Scope
The Project Manager will be responsible for managing a small team of staff delivering community food programs such as the food bank, community garden, greenhouse, hydroponic system and community kitchen programming and developing an extensive evaluation model to determine food model impact. This role will support the staff in CICS’s outreach and encouraging the engagement of newcomers, refugees and residents experiencing social isolation through identifying and addressing social, cultural, economic and other barriers to participation, ensuring that all the programs reaches deeply and inclusively into the community. This includes strengthening existing and developing new and innovative partnerships and program approaches to supporting the community.
Essential duties and responsibilities
· Supervise, support and evaluate the program staff in planning, implementation, facilitation, monitoring and evaluating their programs and service delivery that includes the community garden, kitchen, hydroponic systems, food bank and greenhouse activities ensuring program design, delivery and outcomes meet funder requirements and client needs.
· Assist and support in the development, implementation and evaluation of a Food System Model in consultation with the Program Director, to improve program effectiveness, viability and monitor trends and changes in client demographics and needs;
· Build and maintain collaborative partnerships with community-based and other organizations and municipal or other public/government agencies;
· Work with internal and external groups to maintain the CICS community service programming;
· Coordinate and/or facilitate on-site training, workshops and community events;
· Work with clients to monitor the quality, effectiveness and timeliness of programs delivered within areas of responsibility to ensure achievement of the highest standard;
· Conducting various evaluation processes such as surveys, one on one interviews, focus groups..etc to effectively evaluate how the food model system could be sustainable, effective and transferable.
· Collecting data from all programs and partners to create a final report on the food model system
· Support the Program Director to evaluate emerging client needs and new program approaches and ideas in the context of CICS’s mandate and facilitate delivery of the refined programs;
· Maintain accurate data; provide timely and accurate program and operation status updates to the Program Director for review, when required;
· Support staff and their programming but putting boots on the ground when needed such as in the community garden or food bank operation.
· Collaborate closely with other program managers and coordinators within CICS to increase and enhance program and service coordination, including planning, promotion, implementation and delivery;
· Remain informed on information, resources, and policies relevant to the project mission
Qualifications / Knowledge and Skills
· Undergraduate degree in community health, health promotion, sustainable agriculture, food security, social services, community development or related field, or equivalent work experience demonstrating program/community development skills.
· Minimum three years of relevant work experience, preferably in a non-profit setting.
· Knowledge and experience with community health programs and services
· Knowledge and experience with recognized community development tools and approaches
· Excellent knowledge of community and other resources related to food security and/or urban agriculture;
· Strong understanding of the social, cultural and economic issues faced by newcomer/refugee/at-risk/low-income individuals and families;
· Experience building relationships in diverse communities;
· Dedication to promoting equity, inclusivity and diversity;
· Computer skills, including proficiency in word processing, spreadsheet and data management;
· Excellent written and verbal communication skills in English;
· Fluency in a language commonly used by clients would be an asset (Arabic, Chinese, Farsi, Tamil, Urdu or other South Asian languages);
· Valid Ontario driver license and use of car is a strong asset;
· A Vulnerable Sector Screening is mandatory.
All resumes and cover letters are to be sent to CICS by email: hr@cicscanada.com by 5:00 pm on May 18, 2023.
Application should quote # Job #29-23 Project Manager and address the covering letter to: Hiring Committee - Centre for Immigrant and Community Services (CICS), 2330 Midland Avenue, Toronto, ON M1S 5G5
CICS is an equal opportunity employer. We provide accommodations during the recruitment process for persons with disabilities if required. This will be in accordance with the Accessibility for Ontarians Disability Act and Ontario Human Rights Code. We thank all those who respond to this posting. Only those selected for further screening will be contacted. Regrettably we cannot accept telephone inquiries.
