CICS is a not-for-profit organization with a mission to empower newcomers in settling and integrating as contributing members of Canadian society through diverse, professional and innovative programs and services. We work to enable newcomers to fully integrate, participate and contribute to all spheres of Canadian society. Our success stems from our workforce culture bound by three core values: Compassion, Inclusivity and Collaboration.
Ref.: 56A-18 / Worker I
Job Title: Employment Worker (two-year contract)
Work Locations: Immigrant Resource Centre - 2330 Midland Ave and Immigrant Women Resource Centre - 7220 Kennedy Rd, #5, Markham
Work Team/Unit: Employment – Women-focused
Weekly Hours: 31.5 hours per week, may need to work irregular hours including evenings, Saturdays and some holidays
Current Rate: $22.82 per hour
Responsibilities:
Screening and Intake of Program Participants
• Conduct interviews and assessments to determine employment needs, skills and program suitability;
• Summarize initial assessment results and assist clients to develop service plans.
Workshop Facilitation
• Design and facilitate skills training that enhances participants’ job readiness and skills, improve knowledge about specific occupations and workplace communications, etc.;
• Work with project team to evaluate program approaches and adjust training activities based on perceived participants needs.
Employment Counselling
• Work closely with participants to assess, update and determine job readiness, employability, initial and further training needs and other employment related support;
• Assist in facilitating referrals of the participants to additional education or vocational training and/or external support resources;
• Provide one-on-one counselling to participants to achieve employment goals as outlined in the services plans;
• Follow up with participants at appropriate intervals to assess progress and record outcomes.
Job Development
• Work and interact with employers in the local community to identify employment opportunities that help create job leads;
• Develop new employer contacts and ensure diverse employment opportunities are available for participants;
• Plan and organize recruitment activities with employers regularly;
• Promote and administer Employer Financial Incentives Program(s).
Job Search Support
• Assist participants in targeting the suitable employment based on their skills, experience, education, and existing labour market factors;
• Collect labour market information for participants regarding job openings, entry and skill requirements and other occupational information;
• Assist participants to develop job search materials including resumes and cover letters, and review clients’ job search materials;
• Equip participants with skills to handle specific job interviews;
• Follow up on employed clients for job retention by conducting regular check-ins with employers and participants to identify and address issues.
Other Responsibilities
• Generate and maintain all records pertaining to each participant, and assist in report writing;
• Compile statistical and narrative reports at regular intervals;
• Establish and maintain excellent service quality for participants;
• Work collectively with the project team to meet contractual targets and deadlines.
Qualifications:
• University degree or equivalent, in Career Counselling, Social Services or related discipline;
• Demonstrated experience in employment/social services, job development or related fields; experience in working with Ontario Works clients is a strong asset;
• Good understanding of the employment needs of immigrant women;
• Good understanding of all facets of job search and career development including an understanding of labour market trends and resources;
• Thorough knowledge of local labour market, job search strategies and techniques;
• Excellent skills in program organization and workshop facilitation;
• Excellent outreach and communication skills to develop and maintain professional relationships with employers, generate job leads and secure jobs for clients;
• Proficiency in written and spoken English, as well as a second language commonly used by clientele – Mandarin;
• Ability to work with Microsoft Office Suite;
• Able to travel in the GTA, possesses a valid Ontario driver license and access to a reliable vehicle in order to travel;
• A Vulnerable Sector Screening is mandatory.
All resumes are to be sent to CICS by email: hr@cicscanada.com
Application should quote Job 56A-18/Employment Worker and address the covering letter to:
CICS Hiring Committee
2330 Midland Avenue, Toronto, ON M1S 5G5
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