CICS is a not-for-profit organization and registered charity with a mission to empower newcomers in settling and integrating as contributing members of Canadian society through diverse, professional and innovative programs and services. We work to enable newcomers to fully integrate, participate and contribute to all spheres of Canadian society. Our success stems from our workforce culture bound by three core values: Compassion, Inclusion and Collaboration.
Ref: # 17-20 / Coordinator
Job Title: SEPT Program Coordinator
Team/Unit: Settlement and Education Partnerships in Toronto (SEPT)
Location: IRC, schools and other community locations
Hours: 35 hours per week; may work irregular hours, including evenings, Saturdays and some holidays, layoff period in the summer
Salary: $49,195 - $55,383
Current Rate: $27.03
Status: Unionized
Essential Duties and Responsibilities:
· Assists Program Manager in the implementation of evaluation measures on program effectiveness and recommend program improvement and refinement;
· Assists Program Manager in setting long term and short term plans to improve effectiveness and monitor trends and changes in client demographics and needs;
· Monitors the accuracy of OCMS data entries on client service and group activities.
· Provides timely and accurate program and operation status updates (formal & informal) to the Program Manager;
· Facilitates the process of need assessments, translates discoveries into usable information for discussion with the Program Manager in program design & development;
· Maintains program statistics for purposes of reporting and evaluation/analysis;
· Initiates, engages in and promotes activities that positively influence staff and volunteer commitment to the organization, to the team, and to their assignments;
· Establishes, builds and maintains internal and external relationships with school and library contacts, attends meetings to grow the client base and strengthens internal and external partnerships, collaboration and information-sharing;
· Assists the Program Manager in monitoring day-to-day program budget, expenditures and purchases of SEPT team; provides early disclosure on issues/risks to supervisor/senior management as appropriate.
Qualifications:
· A Canadian university degree or equivalent in Social Sciences or a related discipline. Relevant combination of training and experience will also be considered;
· Minimum 2 years of relevant experience in a non-profit setting;
· Excellent knowledge of cultural, economic and social needs of immigrant families, especially youth, including their settlement and integration issues, as well as resources and services available to assist them;
· Knowledge of the Ontario education system and school support services;
· Proven abilities in program and service organization and coordination, referrals, task management, and experience in working with diverse cultures and mixed age groups;
· Demonstrated leadership skills with knowledge of motivation, experience in team building, decision making, delegation, conflict resolution, and problem-solving;
· Experience in resource coordination and program/ service evaluation;
· Excellent oral and written English skills, public speaking, and report writing skills; proficiency in a second language commonly used by clients as an asset;
· Excellent interpersonal skills, ability to operate effectively within the organization and externally through interaction, connection, and communication;
· Ability to manage multiple tasks and meet deadlines;
· Ability to focus on details, plan, analyze data, and prepare succinct reports;
· Proficient in using MS Office Suite.
Other Requirements:
· Ability to perform some physical activities (e.g. lifting and loading program materials and office equipment);
· Vulnerable Sector Screening is mandatory;
· Valid Ontario driver’s license and must have access to a car to carry out duties.
All resumes and cover letters are to be sent to CICS by email: hr@cicscanada.com by 5:00 pm on August 23, 2022.
Application should quote # Job #17-20 SEPT Program Coordinator and address the covering letter to: Hiring Committee - Centre for Immigrant and Community Services (CICS), 2330 Midland Avenue, Toronto, ON M1S 5G5
CICS is an equal opportunity employer. We provide accommodations during the recruitment process for persons with disabilities if required. This will be in accordance with the Accessibility for Ontarians Disability Act and Ontario Human Rights Code. We thank all those who respond to this posting. Only those selected for further screening will be contacted. Regrettably we cannot accept telephone inquiries.
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