CICS Office Relocation – FAQ

华咨处办公室搬迁及新办公室通知

1. Why is CICS moving?

We are bringing our Sheppard LINC Centre and Finch Office together into one modern, fully accessible space to improve service integration, accessibility, and collaboration for our clients, partners, and staff.

2. Which offices are closing?

  • Sheppard LINC Centre (4002 Sheppard Ave. East) – Closed June 30, 2025 after more than 25 years of service to our LINC students.
  • Finch Office (3850 Finch Ave. East) – Closed August 30, 2025 after more than 30 years providing integrated settlement services.

3. When will the new office open?

Our new location will open to the public on September 15, 2025.

4. Where is the new office?

Kennedy Newcomer Service Centre
Suites 703 & 705
2075 Kennedy Rd.
Scarborough, ON M1T 3V3

5. What services will be offered at the new location?

All core CICS services from the Sheppard and Finch offices will continue, including:

  • Language training (full-time, part-time, evening, and Saturday classes) and Childminding services for LINC students
  • Newcomer Settlement Information and Orientation Services
  • Referrals to community resources
  • Newcomer Mental Health Programs
  • Tenant Support Services
  • Support services from Partner Agencies

6. Will there be any changes to programs?

No major changes. All existing programs will continue, but now with the benefits of improved facilities, upgraded technology, and a more collaborative environment.

7. Is the new location accessible?

Yes. The Kennedy Newcomer Service Centre is fully accessible and designed to better meet the needs of all clients.

Take Bus 43 Kennedy and get off at Village Green Square stop. The building is a short walk north.

8. Is parking available?

Yes. Paid parking is available, however free for CICS service users in the designated visitor parking areas. Please check in at our reception upon arrival for a parking pass.

9. How can I contact CICS about services in the new office?

You can reach us at 416-293-4565 (Settlement Service) 416-299-8118 (Language service), or email us at settlement@cicscanada.com

华咨处办公室搬迁及新办公室通知

1. 为什么 CICS 华咨处要搬迁?

我们将雪柏 LINC语言培训中心(Sheppard LINC Centre)和多伦多综合服务中心(Finch Office)合并到一个现代化、无障碍的新空间,以便为客户、合作伙伴和员工提供更好的服务整合、可及性和协作。

2. 哪些办公室将关闭?

  • 雪柏 LINC语言培训中心(4002 Sheppard Ave. East)——在为我们的 LINC 学生服务 25 年后,于 2025 年 6 月 30 日关闭。
  • 多伦多综合服务中心(3850 Finch Ave. East)——在提供综合安居服务 30 多年后,于 2025 年 8 月 30 日关闭。

3. 新办公室什么时候开放?

新址将于 2025 年 9 月 15 日 对公众开放。

4. 新办公室在哪里?

Kennedy多伦多新移民服务中心
2075 Kennedy Rd.
703 & 705 室
Scarborough, ON M1T 3V3

5. 新地点将提供哪些服务?

原有的Sheppard 和 Finch 办公室的所有核心服务将继续,包括:

  • LINC 语言培训(全日、半日、晚间和周六课程)及托儿服务
  • 新移民安居信息与推介服务
  • 社区资源转介
  • 新移民心理健康辅导
  • 租户支持服务
  • 合作机构提供的支持服务

6. 项目会有任何变化吗?

不会有重大变化。所有现有项目将继续开展,但会受益于改进的设施、升级的技术以及更具协作性的环境。

7. 新地点是否无障碍?

是的。Kennedy 新移民服务中心完全无障碍,设计旨在更好地满足所有客户的需求。

乘坐 43 路 Kennedy 公交车,在 Village Green Square 站下车,大楼就在往北的短程步行路程内。

8. 是否有停车位?

有。提供付费停车位,但华咨处服务使用者可在指定访客停车区免费停车。请到达后在华咨处703或705接待处登记领取停车证。

9. 如何联系 CICS 获取新办公室的服务?

电话:416-293-4565(安居服务)
416-299-8118(语言服务)
电邮:settlement@cicscanada.com